privacy policy

At BookMyLoom, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, place an order, or contact us for support.

1. Information We Collect

When you visit or purchase from BookMyLoom, we may collect the following information:

  • Personal Information: Name, phone number, email address, billing and shipping address.

  • Order Information: Product details, order history, payment status.

  • Payment Information: Processed securely through trusted gateways. We do not store your credit/debit card details.

  • Technical Information: IP address, browser type, device details, cookies, and usage data for analytics and website improvement.

2. How We Use Your Information

Your information helps us provide you with a smooth and secure shopping experience. We may use your data to:

  • Process and deliver your orders.

  • Communicate with you about your purchases, queries, or complaints.

  • Improve website performance, user experience, and services.

  • Send you promotional emails and special offers (only with your consent).

3. Data Security

We use secure servers, SSL encryption, and trusted payment gateways to protect your information. While we take strong precautions, no method of online transmission can be guaranteed 100% secure.

4. Sharing of Information

We do not sell, rent, or trade your personal details to third parties. Your information may only be shared with:

  • Shipping and courier partners for order delivery.

  • Payment gateway providers to process transactions.

  • Legal authorities if required by law.

5. Your Rights

As our valued customer, you have the right to:

  • Request access to the personal data we hold about you.

  • Correct or update your information.

  • Request deletion of your personal data (subject to legal and operational limits).

  • Opt out of marketing communication anytime.

6. Cookies

We use cookies to enhance your browsing experience, track website usage, and improve services. You can manage or disable cookies in your browser settings.

📞 Contact: +91 98255 78639
📧 Email: info.bookmyloom@gmail.com